Handle it with compassion but from an HR perspective, heavily document in case you have to later let them go. Fill me in. It was a serious mistake on my part and very unprofessional). You will either assume the worst or believe the best.". It’s simply how their brain works. Sixty-four percent of employers and employees believe the concept of … There are certainly times when you have to be a manager. B: Where have you been? The consequences of concealment are far greater than the consequences of confrontation," says Stanley. Finally, be sure to proofread your message for any spelling or grammatical errors before sending. Trust fuels productivity. From now on, I will also be sure to leave for meetings even earlier than I already do, so even in the case of an emergency, I will still be able to arrive on time. (Down from 33 percent last year. Waiting so long that you react in anger towards the tardy employee is unacceptable and unprofessional. The Absent Minded Professor: Prone to innocent flakiness or the condition of attention deficit hyperactivity disorder and get easily distracted on their way. Maybe you’re a rule follower. Enforcing steeper disciplinary action may be warranted if their behavior has negatively impacted the bottomline, the company culture, or a client relationship. Show that you regret the situation. CareerBuilder recently explored this topic with a Jan 2017 nationwide survey of more than 2,600 hiring and human resource managers and more than 3,400 workers across industries. Rules should be in place to solve a problem—not to justify setting up a legalistic office environment that makes people feel undervalued. A: I don't understand the projected revenues. Quantify it. How about the employee that seems to constantly have a reason to not come in to work and their sick days are used up by February? And there are numerous ways to monitor their home productivity, too. B: That's too bad. However, you should not be overdramatic or self-abasing in making your apology—keep your content simple and direct. Simply telling somebody to be on time isn’t the answer if there are underlying reasons why they’re always late. Do you need to apologize for being late to work? May not be reproduced, reprinted or redistributed without written permission from Attard Communications, Inc. Tim Parker is the Founder and President of The Web Group, a full service IT firm focusing on security and compliance based in Tampa, Florida. RELATED: The Hidden Costs of Presenteeism: Causes and Solutions. But those who are late probably aren’t doing it out of spite. Remember, for people who aren’t wired for arriving on time, this is exceedingly hard to do. These are not excuses. I am currently taking steps to ensure that I am never late again for a client meeting (or any other work-related event). When you apologize for being late, there are some excuses that are better than others. There are plenty of ways to get creative now that the Internet allows many employees to work from anywhere. I am extremely sorry for my late arrival at the important sales meeting with The Star Agency last week. After a few offenses, approach the employee directly. Sixty-four percent of employers and employees believe the concept of "working 9 to 5" is an antiquated practice, but 53 percent of employers expect employees to be on time every day. The salutation, body of the message and signature can all be the same as a written letter. Include what you plan to do to remedy any problems that were caused by your absence. Please know that I've taken the necessary measures to ensure this won't occur again, and I will stand by my promise. Include a simply expressed statement of regret. William Shakespeare said, “Better 3 hours too soon than a minute late.” That might be slightly extreme—who wants to be 3 hours early to work—but the spirit of his words hold true. Twenty-nine percent of workers admitted they were late to work at least once a month. Thank you so much for your understanding. And what you as a leader choose to put in that gap will shape your culture. Acknowledge the damage that resulted and any implications or consequences for the business. Include a sentence or two assuring your manager it won't happen again. With so many waking hours spent at the office, it is likely that you will make a mistake at some point and show up late to either start the … Sample Apology Letter for Being Late for Work, How to Write a Note of Apology for Being Late, Sample Apology Letter to an Employer for Tardiness, Tips for Saying "I'm Sorry" to Employers and Colleagues, Letter of Resignation Example With 24 Hours Notice, The Types of Professional Business Letters You Can Write, Sample Excuse Letters and Email for Sickness and Absent Days, Writing a Professional Letter? How often are workers late to work? They might not have a valid excuse or reason for their behavior, but they will appreciate you believing the best. A: My car broke down. If you go this route, be prepared to explore other options for other employees, but you might be due for a 9-to-5 shake-up anyways. Maybe they could work at home if they have to care for a sick child. Finally, as you see them correct the behavior, acknowledge the change. A good manager who receives a sincere apology will generally use the opportunity to constructively advise the employee how to avoid the error in the future. The rules say that they’re late at 9:01. ), Sixty-nine percent of workers who arrive late will stay later to make up for it. Some will only need a subtle reminder while others will need disciplinary action. If the tardiness becomes a chronic issue, continue with the below steps. When you're 10 minutes late to a meeting with 10 of your teammates, that is 10 minutes times 10, which is 100 minutes of unproductive time. People with ADHD, for example, tend to have problems in this area of the brain. They deserve a high-five for that. ReviewThese Examples First, How to Apologize to an Employer for Missing an Interview, Sample Thank You Letter to Follow Up on a Job Interview, Sample Thank You Letters and Emails for a Job Offer, Resignation Letter Samples for Personal Reasons, Sample Resignation Letter for Quitting Your Job, Sample Thank-You Letter to Send After a Job Interview, Best and Worst Excuses for Getting Out of Work, Examples of What a Resignation Announcement to Colleagues Looks Like, Resignation Email Samples, Templates, and Tips, Use These Phrases to Write a Perfect Thank-You Note, How to Write a Thank-You Letter for a Referral. Download the apology letter template (compatible with Google Docs and Word Online) or see below for more examples. I, therefore, let down the entire sales team with my behavior. (It's likely there is a psychological hurdle if the amount of time is always the same and a mechanical problem if the amount of time varies day to day. This is a tardiness apology letter example. Keep your tone professional while accepting responsibility for your tardiness. William Shakespeare said, “Better 3 hours too soon than a minute late.” That might be slightly extreme—who wants to be 3 hours early to work—but the spirit of his words hold true. It’s a truly horrific experience. Stanley makes a compelling case to insert trust into the gap when you see your Millennial employee show up late. Rushing relieves boredom. Realizing when you’ve made a mistake at work and taking the initiative to apologize to your employer is a sign of professionalism. In the little spare time he has, Tim enjoys writing financial articles for major websites focusing on entrepreneurship, investing, personal finance, and retirement. Accept responsibility. Or waiting too long and beginning to document their every move, you run the risk of making the employee feel like they are "being watched.". Don't let your fear of being the "micro-manager" or "bad manager" get in the way of being the manager they need. Or not having you available online at 8:00am results in customer requests that sit for more than one hour. (Up from 25 percent last year.). • A procedure for reporting lateness, including who the employee should notify if he is going to be late, and by when. Steps 1-3 may reveal that a flexible schedule would work best for the individual and team. The Producers: Over-achievers who simply over-schedule their days and underestimate the amount of time their tasks will take. Use these six steps to eliminate workplace tardiness in Millennials (or any other employee). The Evader: Struggle leaving the existing task until it's perfect or 100 percent completed. Would you tolerate that timeline? When asked how often they come in late to work, more than 1 in 4 workers (29 percent) admitted they do it at least once a month — up from 25 percent last year — and 16 percent say it's a weekly occurrence for them — up 3 percentage points since last year — so employers … • How time will be tracked (e.g., swipe cards, punching a time clock or signing an attendance sheet). Compassion doesn’t mean excusing the behavior—it means that you’ll seek to understand it and develop a plan that takes the reason into account. Provide some way of easing the pain caused and end with a willingness to do whatever is necessary to correct the situation. "If you want to build a culture of trust, you must confront fairly and quickly and refuse to sit on it. The message of trust is this...I think you are smart enough to know what to do, and you make a mistake, you will tell me then fix it," says Stanley. The sooner you address the issue, the easier it will be to move on. We are working on the new project A: Great! Explain what happened. Please let me know if there is anything else I can do to reassure you and the rest of the company that I greatly value my position on the sales team, and that I will not let the team down again. The few times it’s happened to you, it was a trauma that you would rather not see happen again. For example, because you were 15 minutes late, James had to fill in for you and the client ended up having to wait. Or maybe they’re bouncing from bus to bus to get to work. Or consider putting it into context Millennials might understand: imagine having an issue with your Netflix account, submitting a trouble ticket and waiting an hour for someone to contact you. Acknowledge the consequences. 1. My tardiness almost lost us a valuable client. Remember how you’re going to find the cause of the problem before you start putting reports in their file and “having a talk” with them? There’s no difference. A: Yes, I'll work on it. With so many waking hours spent at the office, it is likely that you will make a mistake at some point and show up late to either start the day or to an important meeting and need to apologize.
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